A Model for Analyzing Cases. What is a case? A written description of events and activities that have taken place in an organization.

Purpose of Case Analysis

• Apply theories to specific organizational problems.
• Develop analytical and problem-solving skills.

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Approaches to Case Analysis

• Decision-maker approach
• Sort out information
• Propose solutions
• Evaluator approach
• Evaluate outcomes
• Propose alternative solutions

Preparation of written cases

• No absolutely right or wrong solution to a case problem.
• To present a coherent and defensible analysis.

Preparation for written cases

• A general reading
• Second time reading and notes taking on critical facts
• Information and data on
• attitudes and values,
• relative power and influence,
• the nature and quality of relationship
• The organization’s objectives and policies and functions.

Written cases analysis model

• Problem identification
• Identify the causes of the problem
• Alternative solutions
• Select the best alternative
• Implementation steps

• case_analysis_example.pdf
• westjet_case.pdf
• westjet_paper_rough_draft_with_teacher_comments.docx