Discuss how either good or poor quality affects you personally as a consumer. For instance, describe your experiences in which your expectations were met, exceeded, or not met when you purchased goods or services. Did your experience change your regard for the organization and / or its product? How?

Discuss how either good or poor quality affects you personally as a consumer. For instance, describe your experiences in which your expectations were met, exceeded, or not met when you purchased goods or services. Did your experience change your regard for the organization and / or its product? How?

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