Which of the following exemplifies an improvement in a servicescape?Question 2 options:
| 1) Donna implements the Six Sigma approach to reduce defects in the products produced by her company. | |
| 2) Raoul changes the lighting in his clothing store to better display the clothes. | |
| 3) Nancy hires extra sales staff for her toy store during the shopping season before Christmas. | |
| 4) Eric stocks extra basketball merchandise during major basketball tournaments. |
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